Your Privacy
Your privacy is paramount to us at Tana. We are committed to respecting and protecting your privacy online and strictly adhere to the following privacy policy, which outlines exactly how Tana uses the personal information you provide us with and it is designed to give you reassurance and peace of mind:
What personal information do we collect and why?
We will ask you for personal information (e.g. name, address, e-mail address / telephone number, any special needs / dietary requirements) when you request a brochure from our website or make any booking with us, whether it be online or in our store. Your personal details will not be passed to any third parties (e.g. Tour Operators, airlines, hotels, transportation companies) except where necessary to process your booking or enquiry.
When requesting a brochure online
We need your name and address to allow us to send you the brochure. We may use your details in the future to write to you about special offers and promotions that might be of interest. At the foot of our brochure request form, we offer you the option to opt out of any future communications.
What are cookies and do we use them
Cookies are small pieces of information sent by our server and stored on your computer's hard disk drive. Cookies register your preferences when you visit websites, which enables a better and more personalised experience when you visit a particular website again. The cookies we pass to you are anonymous and do not hold or reveal information about your personal identity. By changing your browser settings however, you can accept all cookies, reject some or reject all: you should consult your browser instructions.
Links to other websites
Within our website, we provide links to other travel related websites for your convenience. These sites may have different security and privacy policies over which we have no control. We will not take responsibility for any information that is submitted to these sites.
When making a booking with us
You should be aware that where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination might not be as strong as the legal requirements in this country.
Where you provide us with sensitive information such as details of any disabilities or dietary / religious requirements, you consent to this information being passed on to the relevant tour operator / supplier etc. If we cannot pass this information on to these persons, it will not be possible to provide your booking.
Once your information has been passed on to the supplier of your travel arrangements (such as your tour operator or other principal), the use of the information will be subject to their own data protection policy. You may find copies of this policy within their brochure or it may be set out on your confirmation documentation or you may request it from us.
If you have any questions relating to our privacy policy, or if at any time you believe that Tana has not adhered to this privacy policy, please let us know by sending an e-mail to info@tanatravel.com. Alternatively, you can write to us at :
Tana,
2 Ely Street,
Stratford-upon-Avon,
Warwickshire, CV37 6LW.
If at any time you wish us to stop contacting you then simply email us at info@tanatravel.com or write to us at the address above.